My Policies

Referral Reward Program:
Refer Beau Madison Pet Care to a new client, and if they use our services, you receive a $15 credit on your next Beau Madison Pet Care invoice.  

Cancellations:
Please cancel all appointments at least 24-48 hours prior to appointment time. Once you have booked us we will not book any other clients for that time frame. Consequently we cannot re-book and you will be charged the full appointment fee for any cancellations after the 24-48 hour courtesy time frame.


Billing:
Invoices are sent out via email on the 15th and 30th of each month.  Beau Madison Pet Care has a 14 day billing cycle. Please ensure that your payment is postmarked within two weeks of receiving your invoice or a $10 late fee is added to the account.

Initial Deposit:
To ensure a foundation of trust between us & our new clients we have a $30.00 intial deposit fee before beginning a routine daily or weekly walk for your dog which will be applied to your bi-weekly invoice.

All dogs must be up to date on their shots. Weekend Rates: Any weekend appointments are subject to higher pricing at Beau Madison Pet Care's discretion. As well as any last minute appointment made after 48 courtesy hour time frame. Inclement Weather: Beau Madison Pet Care reserves the right to cancel or shorten a scheduled walk or visit due to inclement weather. Inclement weather can include heavy wind and rain, thunderstorms, unhealthy air quality days, and temperature below 49 degrees or over 90 degrees. Beau Madison Pet Care will walk your pets on light to moderate rainy days, and will take your pet out for a potty break during other inclement weather.